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"People call party together, and heart call team together!" I believe everyone is impressed with this statement. However, as a business manager, it is very difficult for the team to truly “gather people's hearts”. From the "five core elements" to discuss the management team.
trust
Trust is the foundation of a team. If managers can establish a solid foundation of trust within the team, the management costs of the managers will be greatly reduced. As a manager, if you want to build trust with your team, you should pay attention to the following three aspects:
(1) The words are consistent. Please note that it is "consistent words and deeds," and here we put "lines" before the words.
(2) Win-win thinking. Whether the managers can consider for the team and make the whole team's win-win situation an important goal determines whether the team members are willing to work hard for the entire team.
(3) Open and transparent. In the process of managing the team, managers should adopt an open and transparent approach. The entire team should use an open and transparent approach to interaction so that trust can be established in the team.
aims
A team has no goals, just as a group of headless flies is difficult to reflect in the value of the organization. Therefore, managers must insist on the goal-oriented process in the leadership of the team. In setting goals, managers should pay attention to three things:
(1) The goal is in line with the SMART principle. The manager sets goals for the team according to the SMART principle, and it is easy for the team members to have a clear understanding of the goal, which is convenient for later implementation.
(2) The significance behind mining targets is often overlooked by many managers. The goal of quantification has many benefits, but if the team members only work for a bunch of numbers, everyone's motivation is likely to be insufficient.
(3) Goal to achieve team consensus. Only the entire team has reached a consensus on the goals, and the entire team can be more proactive in the process of later implementation. Whether or not consensus can be formed is, to a large extent, very much related to the meaning of the goal.
Process
The management process ensures that managers make appropriate decisions while ensuring that the entire team can operate in an efficient manner. If the entire process can be continuously optimized, the team can achieve overall improvement through the process.
At this time, the key points of the process can be grasped by the well-known PDCA method (the meaning of the PDCA cycle is to divide the quality management into four phases, ie plan plan, execution do, check check, action action). In the course of PDCA's process management, we can continue to optimize the process by combining the concept of process reengineering.
commitment
The team's common commitment is crucial to achieving goals and optimizing processes. However, making the team willing to promise is not an easy task. As a manager, you need to do a good job of five links, so that the entire team is willing to promise:
(1) Create a team culture that is "bravely committed". Team culture affects the behavior of each team member.
(2) Pay attention to the foreshadowing and communication in the early stage. For important work tasks, if managers engage in “sudden assaults”, it is very likely that employees will find it difficult to accept at a certain moment, which will create resistance and cause everyone to be unwilling to accept it. Therefore, for important work, managers need to pave the way for the team in advance so that everyone has a certain psychological preparation, so that in the task of scheduling, everyone's acceptance will be higher.
(3) Fully communicate the mission's significance and resources. When discussing the arrangement of important work tasks with the team, the manager must fully communicate with the team members the significance and resources of the tasks, and pay attention to the order of communication between the two points: first communicate the meaning of the tasks, and then communicate the resources for completing the tasks.
(4) Track the progress of the task in time and be motivated. For important work tasks, managers should pay attention to it, on the one hand, the team members will be more practical inside, and on the other hand, preventing the project from encountering difficulties can not be resolved in time and delay.
(5) When the project is completed, managers must also promptly provide incentives to the team or members who complete the task and lead the team to celebrate success. On the one hand, employees can feel their own meaning. On the other hand, this is also an important way to create a team culture that is “bold to bear”.
communication
Communication is like the blood of the team, and it is extremely important to penetrate the four elements in the front. The key to the team's ability to communicate effectively depends on the following three aspects:
(1) There is a wish to say: whether the team members have words to say, embodies whether the members feel that the team atmosphere is safe, and this also lays the key precondition for the managers to understand the frontline situation.
(2) There are words to say: It means that the team's communication efficiency is very high, and many things do not need to go round and round, and they can quickly talk about the core point of the problem. This has a lot to do with the trust of the team. If the trust is high, it is often easier to talk.
(3) Having something to say well: It means that the team members have good communication skills. They can clearly explain the problem without harming each other's relationship. There are words to be said to need training, not everyone can do it at first, so managers should provide the team with certain communication skills training to help team members master this skill.
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